As you would expect from a digital agency, we are extremely well-configured for remote working. We began advising the team to work from home on 9th March, and had migrated to entire team to remote working by 20th March – days ahead of the UK government’s official lockdown announcement. During this time we have continued to operate at full capacity; none of our team were furloughed and, to the best of our knowledge, none of our clients have experienced any noticeable disruption to the quality of service we deliver.
As usual, the most efficient and preferred way for clients to contact us is through our DoneDone & Slack channels (for those with access to them).
Emails will be rapidly responded to, and the main studio telephone numbers redirect to senior members of the team. Most of you already have our mobile numbers and we encourage you to use them if you wish to.
We continue to regularly review & assess the situation but, at this time, we have no date in mind to start bringing the team back into the studio.
As offices, shops & restaurants around the UK open-up, we are being pragmatic about arranging to meet in person. We are aiming to keep physical, face-to-face meetings to a minimum while also recognising that, sometimes, they are simply the most practical option. In the meantime, we are available on Zoom, Google Meet, Microsoft Teams and all popular video calling platforms so please let us know if you would like a chat.
We are aware that we are incredibly fortunate to be able to choose to work remotely, when others in our society do not have that privilege.
If you have any concerns or questions about our services during this time, please get in touch.